Shipping policy
Shipping Policy - Edora
Thank you for shopping with Edora! We want to ensure that your shopping experience is as smooth and hassle-free as possible. Below are the details regarding our shipping process.
Processing Time
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Orders are processed and shipped within 2-3 business days after payment confirmation.
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Our team works hard to get your order packed and dispatched as quickly as possible.
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Please note that weekends and public holidays are not considered business days for processing.
Shipping Time
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After your order is shipped, it typically takes 6-10 business days to arrive at your shipping address, depending on your location.
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Delivery times may vary slightly due to external factors such as weather conditions, holidays, or unexpected delays from the carrier.
Shipping Costs
- We offer free shipping for all orders.
Tracking Your Order
Once your order has been shipped, you will receive an email notification with a tracking number. You can use this number to track your package online via the carrier’s website.
Order Issues
If you haven’t received your order within the estimated delivery time, please:
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Check the tracking information sent via email.
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Contact the carrier directly using the tracking number for more details.
If you still encounter any issues or have concerns, please contact us at edoracosmetics@gmail.com, and we will assist you in resolving the situation.
International Shipping
We currently offer international shipping to a select group of countries. Please check the checkout page to see if we ship to your location.
Customs and Import Duties
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Please note that for international orders, you may be responsible for customs fees or import duties that are applied by your country. These charges are not included in the total cost at checkout.
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We recommend checking with your local customs office for more information on potential duties or taxes before placing an order.
Contact Us
If you have any questions or need assistance with your shipment, please don't hesitate to reach out:
Email: edoracosmetics@gmail.com
Thank you for choosing Edora! We are excited to serve you!